SALON POLICIES
Thank you for choosing Color Your Mane Salon. We appreciate your understanding and look forward to providing you with an exceptional experience.
To provide the best possible experience for every guest, we've established a few simple salon policies. These guidelines help us maintain a smooth, welcoming environment, respect everyone's scheduled appointment time, and ensure our team can deliver the exceptional care and personalized service you deserve.
By respecting these policies, you're helping us create a seamless experience for every guest while allowing our team to provide the exceptional care, attention, and service we're known for. Thank you for your understanding and for being a valued part of the Color Your Mane Salon community.
-
To provide the best experience for every guest and respect our stylists' time, we kindly ask that any appointment changes or cancellations be made at least 24 hours in advance. When your appointment is reserved, that time is held exclusively for you, and other guests may be turned away to accommodate your visit.
Cancellations with less than 24 hours' notice will incur a fee equal to 50% of the scheduled service(s).
No-show appointments will be charged 100% of the scheduled service(s) and may no longer be eligible to book future appointments at Color Your Mane Salon.
-
Running Late?
If you anticipate being late, please call/text the salon at (985) 218-0503 as soon as possible so your stylist can determine if your appointment can still be accommodated.
Depending on your arrival time:
Your service may be modified to fit the remaining appointment time, or
You may be asked to reschedule and be subject to a 50% late cancellation fee.
To ensure every guest receives the time and attention they deserve, our stylists are unable to extend appointments into another client's reserved time.
-
Satisfaction Guarantee
Your satisfaction is our top priority. We are committed to providing every guest with exceptional service and beautiful results.
While we do not offer refunds for services rendered, we stand behind our work. If you're not completely satisfied with your results, please contact us within 7 days of your appointment. We'll gladly schedule an adjustment appointment at no additional charge to ensure you're happy with your hair.
Please note that this guarantee does not apply if the service provided was completed as agreed upon during your consultation and you later change your mind, or if your hair has been altered by another salon or through at-home treatments after your appointment.
If you have any concerns, we encourage you to reach out. We're always happy to work with you to achieve your hair goals and ensure you leave feeling confident and cared for.
-
We love little ones! However, for the safety of your children, the comfort of all our guests, and the nature of our salon environment, we kindly ask that childcare be arranged outside of the salon during your appointment.
Our salon contains hot styling tools, chemicals, sharp instruments, glass, and other equipment that may pose safety risks to children. This policy helps ensure a relaxing, uninterrupted experience for every guest while prioritizing your child's well-being.
If childcare has not been arranged and a child accompanies you to your appointment, you may be asked to reschedule and may be subject to our cancellation policy.
To help us maintain a calm and enjoyable atmosphere, we also ask that you do not bring additional guests to your appointment unless they are scheduled to receive a service.
Thank you for your understanding and cooperation in helping us provide a safe, comfortable, and relaxing experience for everyone at Color Your Mane Salon.
Ready to be a
Mane Babe?
We’d love to hear from you! Whether you have questions about our services or want to book an appointment, our team is here to help. Give us a call, send us a message, or stop by the salon.